AF
Alex F

1 reviews | Active since Mar 2015

15 Mar 2015, 20:29

Telkom won't budge

After many calls and complaints my ping is still extremely high and a decent amount of packet loss, I believe it is a physical line issue as I just changed my ISP, problem still persisting I was hoping that telkom would try and fix this issue. I am hoping to get my issue resolved

0
Replies (1)
Telkom
Telkom's reply16 Mar 2015, 09:42
Official
Hello MoreInterwebzPls,

Thank you for making contact with us.

Your query has been escalated to our Technical Support Team for further assistance and feedback will follow.

Apologies for any inconvenience caused.

Ref SM96477.

Regards,
Didi Guma
Telkom Social Media Team
hp@telkom .co.za