MS
Martin S

1 reviews | Active since Jun 2015

26 Jun 2015, 15:54

Telkom won't allow me to port my number

I tried to port my number from Telkom Mobile (8ta) to Vodacom on Monday 22 June. This should take 24 hours. Till now, 15:47 on Friday 26 June Telkom still has not released my number. I have phoned their call centre, spoken to the supervisor (team leader) but apparently Back Office won't release the number. And Back Office won't respond to the many calls I made. And Back Office can't be contacted by me. Can only be emailed by the call centre.<br> Please could someone get some action from Back Office. They are *******ly holding my number against my request.

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Replies (1)
Telkom
Telkom's reply26 Jun 2015, 16:47
Official
Hello martin7321,

Thank you for making contact with us and taking our call.

Please be advised that the number is released on our side, await your response so that we can assist you further.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa Molapo
Telkom Social Media Team