1 reviews | Active since Apr 2017

24 Apr 2017, 10:20

TELKOM WOES

<p>An overhead cable of telkom was negligently cut by someone, leaving my home and several others without a Telkom landline or DSL since 30 March. The fault was reported under reference 10CVK290317. It has now been almost four weeks, but stil the service has not been restored. Numerous quereys were met by "it will be attended to". This is the worst service! I am considering doing away with the Telkom service altogether. Danie Steyn</p>

0
Replies (2)
Telkom
Telkom's reply24 Apr 2017, 14:27
Official

Good day Danie,

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

's update04 May 2017, 10:02
Reviewer Update

2 May has come and gone, and still there is no service. This is pathetic! It has now been five weeks that I and by neighbours have been without Telkom service. I have had to buy a 4G wi fi router from a cellphone company to be able to connect to the internet. Just the bandwidth which I had to buy, has cost me more than R1000.