Telkom & WNS

<p>I took out a contract with Telkom about three weeks back. Everything was approved and they even requested for a payment from myside which was done on the 7 April. Per the agreement I should receive the device within 5 - 7 business day after the first installment. After serval phone calls to the sell departmentt I received a delivery reference on the 18 April (yes, I understood the easter long weekend factored), To my surprise the tracking number they gave does not exist, and Courier IT have no record of it. Following the back and forth phone conversation with the sale department, I learned that my contract was done by WNS in Durban(a contracted 3rd Party ) on behalf of Telkom, and that Telkom could not put me through to them<strong>, they dont have their numbers</strong>. So Iike any sober minded person I contacted WNS on ********** , and guess who answered a Machine (ha ha ha) with (hello your phone is being answered by Odix, please leave a message after the tone) imagine my shock at this point. Any whoo To this very minute I have no device, no tracking number, no help from telkom, and they have my money and hoping some angel will call me to give me the device like NOW.</p>