TELKOM WIRELESS TECHNOLOGY

Dear Telkom,

After many attempts to not make use of your wireless technology you threatened me that my lines will be cut as you are moving away from copper cables/ADSL. I decided to give you a chance to install a wireless router two week ago (21/11/2019) Thursday. BIG MISTAKE. On Saturday 30/11/2019 the internet stopped working with the signal display indicating a red dot which means the lines are down.

I phoned the installer which communicated to me that the towers are overloaded as they have reached their capacity, I am trying to confirm this with your call centre which I am currently on the line with but unfortunately I have been put on hold for almost a hour now...coincidence?

Please switch on my old ADSL line and come and pick up your **** or notify me of your way forward to ensure I know what is going on in order to move my service provider to someone with back bone. Please phone me to sort out as this is unacceptable.