Telkom wireless landline pathetic non-service!

You delivered my wireless landline on Wednesday 31st October 2018; cut my landline Thursday. Line dead since Thursday. My landline number was supposed to be ported to my wireless landline phone the moment my landline was disconnected.

In spite of 11 phone calls, as well as numerous visits to telkom shop in Canal Walk, my wireless SIM STILL not activated. TELKOM consultants tell me I DON'T need to RICA the SIM as it is not a mobile phone, and they cannot RICA it as a result. I'm told by Telkom to RICA the sim, in spite of consultants telling me it should already have been done by you - you have my ID, my proof of residence, yet you STILL refuse to activate my SIM. Who do I need to bribe in order for you to do what you are contracted to do???? ???