Telkom Wins! Worst Communications Company Ever!

This is a public service notice. Don't, I repeat, Don't use Telkom! for anything. I was a Telkom customer for over 20 years. I added ADSL and than Fibre to my landline subscription. When I did not require any assistance, advise, support or service. Things where great. However, the moment you need, well, anything, you realise you are doing business with yet another Government parastatal, who knows that they do not need to make a profit, provide a service, or customer service, they do not need to address overcharges or do anything that a company who cares about their customer would do. Last year August I could not send and receive email using Office 365/Outlook as my email exchange. I spent hours which felt like days trying to get assistance. I was referred to Microsoft saying it's their fault. I reset my account and password like 50 times. I took my computer to the Sandton Store, and then the Rosebank store. And yes, still nothing. No one could help. No follow up, no assistance. I tried Facebook. I tried email. And nothing. Same questions, no one could assist. When searching online, I found a forum advising that Telkom does not support Office 365, like seriously! After all my attempts I had no option by to port my landline and fibre. Easiest thing ever. Two clicks on their website. Two months, yes two months of waiting. And you guessed it, they overcharged my account. It is now three months later. And I am still trying to get my money back. This is a such an infuriating and frustrating situation, it is verging on comical. I urge you, do not, I repeat don't make the same mistake. This is one of the worst companies I have ever had the misfortune to give my money to.