1 reviews | Active since Oct 2016

12 Jan 2017, 15:28

Telkom wins SA's Worst Service Provider 2016

<p>Certainly a lot of effort has gone into ensuring that Telkom remains the ***-est service provider on the continent for 2016. A remarkable achievement when you consider the thousands of other useless companies you are competing against. Quite remarkable.</p> <p> </p> <p>So Ilhaam from Telkom Social Media must have had a good rest this holiday as he/she has hit the ground 'running' in their quest to keep Telkom right at the bottom of the client service barrel. I have still not had one shred of feedback on my breach of contract refund...not one...despite the reassurances. This is now my 5th post amongst all the phone calls.</p> <p> </p> <p>Hi Glen,</p> <p>Thank you for making contact with us.</p> <p>Please be assured that this matter will be escalated to our Accounts team. Please email us on ********** the affected telephone number, account number and/or your ID number so that we can follow up, thanx. <br />Your reference number is ******x. Please remember to quote it in all correspondence to us wrt this issue. <br />We apologise for any inconvenience caused.</p> <p>Kind regards,<br />Ilhaam<br />Telkom Social Media</p>

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