1 reviews | Active since Oct 2016
Telkom wins SA's Worst Service Provider 2016
<p>Certainly a lot of effort has gone into ensuring that Telkom remains the ***-est service provider on the continent for 2016. A remarkable achievement when you consider the thousands of other useless companies you are competing against. Quite remarkable.</p> <p> </p> <p>So Ilhaam from Telkom Social Media must have had a good rest this holiday as he/she has hit the ground 'running' in their quest to keep Telkom right at the bottom of the client service barrel. I have still not had one shred of feedback on my breach of contract refund...not one...despite the reassurances. This is now my 6th post amongst all the phone calls. Heard nothing from him after receiving this message.</p> <p> </p> <p>Hi Glen,</p> <p>Thank you for making contact with us.</p> <p>Please be assured that this matter will be escalated to our Accounts team. Please email us on ********** the affected telephone number, account number and/or your ID number so that we can follow up, thanx. <br />Your reference number is ******x. Please remember to quote it in all correspondence to us wrt this issue. <br />We apologise for any inconvenience caused.</p> <p>Kind regards,<br />Ilhaam<br />Telkom Social Media</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
