Telkom will ***** your money the minute u blink! PART 2 - ***

I have tried time and again to get telkom to stop charging me unnecessarily for items and products i have no idea what they are for. Every single month I am being charged money for a 2 SIM cards which i do not have!

Here is the original review with replies a while ago. Still nothing done.

MY REVIEW/COMPLAINT:

Telkom will ***** your money the minute u blink!

Acc # - ********** 93

I have been a Telkom loyal client for over 10 years. I hardly ever check my bills assuming everything is always above board. When Telkom is down, faults are reported yet we are charged in full always. No credits are ever passed for Telkom being out of service.

I have recently realized that im being charged R49 a month for a SmartPlan50 0f which i have no idea what that is for as well as SmartHome 500mb for R39 a month. Don't know how long this is going on for.

I need these products removed and credits passed. Telkom doesnt need to con people and rob them of extra money when they are unaware.

Please for the last time GET THIS SORTED OUT AND RETURN MONIES YOU STOLE FROM ME!

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TELKOMS RESPONSE :

Official private business reply

Good day m********,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department. Your reference number AI ********** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards, Igsaan

Telkom Social Media

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MY RESPONSE AFTER MONTHS :

Please update me ASAP as i need credits done. Im being charged interest also because my debit order limit is set to the exact amount. I am awaiting feedback still havent received no calls or anythng.

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I AM SO FED UP. WHAT DO I DO?!?!?!

PLEASE SOMEONE HELP!!