CB
Christo B

1 reviews | Active since Mar 2009

08 Mar 2019, 18:10

''Telkom Will Rob You"

It takes them months to sort out an account query related to charges for a cancelled contract. Not to speak about missing data. There is a huge disconnect between the walk-in centers, outsourced staff that must deal with irate clients, and the Telkom employed call-center and "back office" staff. Dealing with the walk-in center staff is mostly a pleasure. As for the call-center and "back office" staff, the less said the better. Promises, promises and more promises, with getting a query resolved. I have stopped holding my breath! As for Telkom's deal / relationship with those cons at SellDirect. Again, the less said the better. Beware of those "Special Deals". Certainly not Special.

0
Replies (0)