Telkom will not return your deposit. Telkom will charge you for services you cancel.

Our moved our business to Cape Town at the end of 2020. We stayed with Telkom and requested to change our services to a virtual number, from our existing landline (6 weeks in advance). Telkom charged us despite this and have made no progress in 120 days in reversing the invoice.

After 7 years of paying a grand a month, and never missing a payment we also have not had our deposit of R1400 returned.

I don't know of another business in South Africa which would charge a client for a service they cancel well in advance. I do not know of another company which does not return deposits.

Telkom. Please update me on dispute ***5. Please return our deposit and reverse the charges for the services we cancelled well in advance. To make no effort whatsoever to do so is *****!