Telkom will not fix ADSL line

Our land line and ADSL line stopped working 2 weeks ago. I logged the first fault. The land line started working 2 days later, even though it was crackly, but the ADSL line did not work and the fault was closed. I then logged a second fault, which was closed 4 minutes after receiving the SD with the fault number. I then logged a 3rd fault, which was closed 2 days later. On Monday 17th August in desperation, I went to the Telkom shop in Menlyn, where a 4th fault was logged, as well as a T+M fault which we were told instructs a technician to come to our house to see what the problem is. Today, Friday 21st August I called the call centre again, to be told that there was no record of any fault being logged, and yet another fault has been logged.<br> <br> I AM DESPERATE. HOW DO I GET TELKOM TO REPAIR OUR ADSL LINE?