1 reviews | Active since Aug 2015
Telkom will never get my busness again
Good day<br> I have went to Telkom for a ADSL line and the service I got was great. After the first month I noticed I didn't get an bill from them. I tried paying my account every were but I didn't have an account number every time I go to the Telkom offices and then there is a problem and I must phone a number that I did and every time I was told they will phone me back. After all the struggeling after the first month they have switched my line off. after all the front and back and no one comes back to me with answers I went back to the Telkom offices and all most broke it off until a nice gentle man came and help me and gave me my account number so that I can pay my account. I have paid my account and Left. Telkom never came and reconnected my line or nothing. every month after I paid my account I started to get a bill and the bill amount kept on climbing and if I go to there offices they say they can see I have a dispute loaded on my account and I have phoned again the number I receved from them and I got no joy from them. It so bad that laywers is phoning me to say I must pay over R3000 for months that my line was off. How the hell is this possible. I will never deal with you agia
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical and Accounts Teams and feedback will follow. ***
We sincerely apologize for the inconvenience.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical and Accounts Teams and feedback will follow. ***
We sincerely apologize for the inconvenience.
Kind Regards
Tebogo N
Telkom Social Media Team
***
