TELKOM will never get customer Service right.

On the 28th March, I went online to place an order for a telkom ADSL line. I received a sms to state that I will get a call in 48 hours, that happened. The consultant called me to confirm my order. he said that within another 24 - 48 hours I will get my order number. On the 18th April I called again to find out what has happened to my order, it was never placed. Ok, I then placed it telephonically. I got the order number after the call. (Order Nr. ********** 64).

The lady said to me that within 7 to 14 days the technical department will contact me to book an appointment. Again I wait, today, the 2 May 2018. I called to find out what has happened, they can't find my order. ****ed off, I dropped the call. I called again, I spoke to another lady who confirmed that they had cancelled my order for an unknown reason...

So, Not being informed even with a simple stupid sms I have to go through the 2 month process once again. Your service SUCKS......