Telkom will kill your financial wellbeing if you make money through the internet

Guys I tried opening a fibre line for where I stay through Telkom from the 10th month 11th day, I had been given a final invoice, only to find they went and gave me a wrong account number and the money was paid for my final invoice on the 10 month, I was told my order was canceled due to the invoice having to be paid, I paid the invoice with nobody contacting me I called telkom and asked how long do I have to wait got told, no the account you payed was the incorrect account we are going to have to refund you that amount, I asked how much this refund amount was and it was R380 short of what I sent them and they told me that the money paid for my account on my mobile side I explained I want all that money you guys have a debit order which I don't have to pay for now month end run is still far, the run around I was gave 🙌🏾. Called asking what the solution is and was told nothing can be done I have to take R400 I said it's OK, I got the R777,16, which I owed, called again and asked for banking details I was given the banking details I paid again. They debited the amount they refused to refund me I called them asked why they would debit after they ****** me of the amount put in the account mistakenly because of their incompetence they said they would have that money sent back to my account of R780 (still waiting for it) I have since been calling till today and patiently waiting for the fibre to be installed, today after waiting the prescribed time I spoke to a Ethan Conny who told me there's nothing he can do the matter is in process I asked to speak to a team leader and he told me that it's busy he can't get anybody he can get a person who has been there for a long time I explained I need a person of authority he asked I hold the line, as I am refusing to drop the call and after making me wait (patiently on my end) he tells me he spoke to Wendy Mnguni, who told Ethan to escalate my matter and I have to wait another 24 to 48hrs as if 14 working days isn't long, someone would contact me guys service at telkom is appalling if you like me depend on the internet to make a living I say don't support them they are bad for business you will wait and it won't mean anything, support other service providers personally I can't wait to have and see it being sold to private as they are running a ****a shop managed by uMyfriend.

If there is any Fibre service provide anybody can recommend would highly be appreciated.

They don't deserve the 1 star it's too much for them

The End