Telkom will gladly ***** your money and NEVER return it.

On 9 May this year, I opened a contract with Telkom over the internet and ordered the phone. At the time I was assured I will get the phone within a few days and a deposit of R699-00 came off my account Ref TELKOM8TA NTI ********** ********** 512 on the 12th of May. No delays, all very swiftly. Due to may delays and excuses, I called them on the 19th of May as I had still not received the phone, and also cancelled the contract telephonically as I wasn't planning to wait any longer, and subsequently opened a contract somewhere else as I needed a phone desperately. On the line I was assured it's all in order and the deposit I had paid will be transferred back to my account. 3 Months later I was still waiting for my deposit. After MANY calls I spoke to a Sandra Mnisi and I was assured it will be sorted out and I must forward her proof of my payment which I did. Well, I'm still waiting. Sandra now simply ignores my emails and another few months in, guess what, I'm still waiting. Telkom should be ASHAMED!!! You so easily take peoples money, why is it so hard to just transfer back what you owe me. You are a bunch of ******* and your service stinks. I am DONE begging for which you rightfully owe me.