Telkom will force me to lose my job

I am currently on telkom 4mb line speed, it has never reached 4mb speed, i only have the line with telkom and not the data. The data is with mweb and their customer service was excellent.<br> <br> I called telkom (waited for 30minutes) and my call was finally answered, she stated that she reset some ports and changed a few other things to see if any of her ideas were related to the issue. After around 20minutes on the phone we couldnt identify the problem and she just put the phone down on me while i was talking!<br> <br> I actually don't know what to do at this point, my job depends on me having speedy internet! i have considered getting 3g and may have to but i dont want to change to soon because i I WANT WHAT I PAID FOR!<br> <br> Telkom please, i need advice in order to fix the issue.<br> <br> Regards,<br> Justin<br> <br>