KK
Koos K

1 reviews | Active since Jul 2015

23 Mar 2017, 00:55

Telkom WiFi very bad and customer must pay

<p>Since I got a telkom WiFi system installed in my house it could never reach more than 10 meters! They replaced the first dlink system no charge! Then it wasn't any better! I did go back to them and they said they did something and it will be better! Stil nothing was better!! Then they gave me a nother new dlink machine and that was exactly as. The first one and now they charge me for that one R999,00 what a cheek! When I report it they said they Wil set it right the signal! Still nothing was beter and they still deduct my account with R166,50. They are ****** by talking my money and can't even provide me from day one with a proper WiFi system!!!!! </p>

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Replies (1)
Telkom
Telkom's reply23 Mar 2017, 11:10
Official

Good day Koos,

Please be assured that this matter has been escalated to our Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team