Telkom WiFi LTE router and account

<p>I received a call from a Telkom consultant informing me of the new R299 10GB+10GB deal. I accepted this deal with the reason that my previous contract are coming to an end and according to them this is a much faster and easier option. After receiving the device I struggled to connect.</p> <p>I currently work from home and need to log in via VPN and to open my applications from work. With this new device it allows me to log in but once I try to open my mail and an excel document it kicks me out completely. I've contacted Telkom and they informed me that there's nothing wrong with it. I'm still currently working with my other devices - ADSL Line and Vodacom router with no issues.</p> <p>With all these issues I requested for them to email me my account. Till date I still haven't received anything.</p> <p>I received my account last week in the mail - this was not requested. To my dissapointment I was billed for R430.27. This includes an itemised billing that I did not ask for, a device subscription fee from the 1st August etc. The deal I agreed to was for R299. The deal was only from the 1st September but I need to pay for stuff from the 1st August. I only received and signed for this deal on the 24th August</p> <p>About a week after this device was activated I received a message to say that the data has been depleted. The device wasn't even on as I'm unable to use the damn this.</p> <p>This morning I tried again as it's a new month and maybe I have luck. Again once I connect it kicks me out and it's so slow. This is a terrible device and now I over pay for something that does not even work.</p> <p> </p> <p>Thanks</p> <p>Linette</p>