TELKOM WIFI (LTE) NOT WORKING FOR 8 F****** DAYS!

I've been struggling to establish a connection to my Telkom WiFi (LTE) for the last 8 days and I can't seem to get hold of support and the online troubleshooting steps don't seem to work either.

Is Telkom aware that a lot of it's customers are working from home and their livelihood depends on having a fast and reliable connection? If you're reading this and you're thinking about taking up a subscription with Telkom, THINK TWICE! This is totally uncalled for!