Telkom wifi horrible and fictitious 'free' data

Once again I am embroiled with Telkom Mobile. My issue with them is twofold.<br> <br> 1. Telkom wifi<br> I have two contracts with them and qualify for two 10gigs of wifi a month. However they changed the MAC address system so I'm unable to connect to Telkom mobile and lost my 10gigs of wifi for my secondary number (084*****31).<br> <br> Telkom, please refund me for my lost wifi II REFUSE TO ACCEPT THIS AS A SUNK COST). I'm not paying over R100 a month for such a lame service. I don't understand why I'm being punished for having one laptop, I didn't ask for my second laptop to get ******.<br> <br> 2. Fictitious Free data<br> <br> Then to further anger, fustrate and ruin my vacation they decided to send me an SMS stating 'To thank you for your support you have received 5GB Night Surfer (7pm to 7am) of Telkom data for free to enjoy during the festive period.' <br> <br> Over the next two days I tried several times to use this data but ended up depleting my own data, (thanks Telkom, by the way *sarcasm*). Then I called them on 30th and was hung up on TWICE by the very unhelpful call centre agents. <br> <br> Please load this 'free' data onto my phone, why say you're giving something away but don't deliver?!! <br> <br> <br> <br>