TELKOM WiFi DATA

<p>We are having trouble with Telkom since November 2014. Data disappearing and no one can give me an acceptable answer on why it is happening or who to contact to help us. They just log a case to be investigated and no one comes back after they give us a reference number. We bought 20 Gig on 09/05/2016 at 14:05 and Telkom's usage log shows that we used 1Gig55.4Mb until 10/05/2016 midnight. This leave us with 18 Gig, but this morning a message was given that we were out of DATA. We had to AGAIN buy 20 Gig, and they will investigate because of TELKOM system error they can not see where the problem is and will come back to us, which NEVER happens. We are spending thousands of rands a year on purchasing EXTRA Data apart from our monthly subscription fee. Please can someone help us.</p>