Telkom WiFi Application

I'm on this site because getting hold of your office by any other means is impossible. I dislike the music I have to listen to on 10210 when I hold on for 23mins and then hang up. In spite of having a Telkom acc for the last 35 years, same ID #, I app**** for a WiFi account. I explained to your agent that we are in transit accommodation before we have a permanent address again. No problem he said, and I completed all the application forms submitting everything you already know about me for 35 years. My application was declined for 2 reasons. A] Proof of address on my TV license is not the same as the address at which I am renting for the int rum while they complete building our home. I have been at my present work-place for the last 18 years, and you don't know where to find me if I run away from your R299pm. Sic. 2] My bank statements do not reflect any transactions... They do reflect Income and Expenditure, but why the hell do you want to know how much I spend at the fish and chips shop every month? That's my business, not yours.<br> I waited 5 days to get this ridiculous reply from you. I am of the opinion your agent did not do his job, and has offered these feeble excuses. Uh!!!