BC
BRIGETTE C

1 reviews | Active since Feb 2018

06 Feb 2018, 14:23

TELKOM - WIFI

We requested wifi to be installed at our home for almost 2 weeks now, no one has contacted to make arrangments. We have received sms to say it would have been done and then they dont pitch. When you phone telkom this one says speak to that one and that person says no speak to this one. One of the managers would have contacted us but up to date nothing has happened!!!!!!!!!!!!!!

0
Replies (2)
Telkom
Telkom's reply02 Mar 2018, 11:13
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply02 Mar 2018, 14:37
Official

Hi BRIGETTE CROUS,

Escalation *** has been logged for cable technician to attend to the the repair/provision of a working cable.

We do apologise for the delay herein, our schedulers will be in touch once a technician is attending.

Regards,

Rafeeqah,

Telkom Social Media Team.

Best regards,