1 reviews | Active since May 2017
telkom wi fi
I app**** to telkom adsl wi-fi uncapped deal on 6 January 2018 with the free LIT box and wi-fi extender. To date i am awaiting delivery.
i called multiple times to follow up, In the month of January the consultants tell me that "Sir please be aware it takes 7/14 working days" and in February they got the nerve to tell me "Sir we unaware we will escalate the call" some one will call you in 24 hours , i waited 7 WORKING DAYS AND NO ONE HAS CALLED YET!!!!!!!!!!!!!!!!!!! i called three times after that to follow up and false PROMISES THAT COURIER WILL DELIVER IN 2 DAYS ANOTHER 8 WORKING DAYS PASSES AND STILL NOTHING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
does telkom not know what is 7/14 working days to deliver and install
also every time i call i stay on line for +- 40 minutes before some one picks up the phone. also every consultant gives me different responses on free installation .
telkom is the most ****** useless *********** network company in south africa and so the same goes for there employees. they dont know what the hell they are doing or saying .
telkom is turning people on there heads not for great service and deals but for the pathetic **** ******* service there give there clients.
6 months i tired get my bill sent via email and still nothing, "sir email is correct but we dont no why you not getting it""
telkom is a ****** waste of time and money .
OH AND TOOK THEM 6 WEEKS TO JUST UPDATE MY LAND LINE TO ADSL VIA A SERVER !!!!!!!!!!!!!!!!!SERIOUS TELKOM ??????????????????????????????????????????/
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Hi Ozayr,
Escalation *** has been sent for technician to attend again. We do find the line not syncing, but installed.
Our schedulers will be in touch.
Regards
Rafeeqah
Telkom Social Media Team
Best regards,
Hi Ozayr,
Escalation *** has been sent for technician to attend again. We do find the line not syncing, but installed.
Our schedulers will be in touch.
Regards
Rafeeqah
Telkom Social Media Team
Best regards,
