Telkom why not fix my line.

Telkom is useless. In the past I have had great service but my telkom line and adsl line has been down since 21 December 2018. The lightning hit out everything. I reported it the same evening. And I have phoned every day for the last 17 days. Every day. And nothing every person I speak to gives me a different answer. From the technician has your fault and is working on it --- to your fault is logged and they will be fixing your fault as we speak. But nothing. Nothing. What is going on. I know it was holidays but I also know the techs work right through all weekends and holidays. What the hell. Why must I phone every day. I pay my account every month on time. I just hope I will MOT BE BILLED FOR THE TIME MY LINE DID NOT WORK. COME ON TELKOM.