Telkom Wholesale holding pool

<p>I got a conformation that my ADSL is canceled as per request, but now I have a problem of moving my line to a Telkom Wholesale holding pool. This was not stated when I asked in store what we should request in order for us to move to a new ISP. I have contacted Telkom sales and asked the representative to move our line ********** to the holding pool and she said she will issue the request I do not have to do anything it will only take 72 hours. It has been a week now and nothing has come of this. I phoned about 15 ago again to ask and the new representative said we should have emailed Telkom, but then the person said he will put me on a silent hold so that he can talk to his supervisor to move our line to the holding pool. I waited 8 min and then the phone went dead.</p> <p>It is just a simple request.</p> <p>Please move my line ********** to the Telkom Wholesale holding pool.</p> <p>Not tomorrow, not in a week, not in a month. Just do it today.</p>