Telkom - where is our data?

We, the people of Noordhoek, Cape Town, would like to know why our data is disappearing so FAST. As a community, we have had discussions and it appears that there are many many people who would swear that their internet data has been used up too quickly over the last two months. Several members of our community have tried, in vain to contact you and request an investigation into their data usage. Households that usually use 2 - 3G a month are ripping through 20 - 30G now.<br> <br> We demand an investigation and resolution as soon as possible.<br> <br> Please do NOT send an automated response, we would like the appropriate department to get in touch with us. Should we not receive an adequate reponse in the next 2-3 days, we will bring this to the attention of the appropriate ombudsman and if necessary, the Carte Blanche Team for investigation.<br> <br> We look forward to hearing from you shortly.<br> <br> Tracey Burger<br> On behalf of Noordhoek Coomunity, Cape Town