Telkom Where are my GIGS?!?!?!?!?!?!?!?!
<p>Telkom mobile!!! You are *****ing from hard-working south Africans!! This whole mobile data system on all the networks is rigged!!! I want to know how in the hell can 20 gigs on the freeme boost promo disappear in 6 days?!?!?!?!?!and don't you dare try and tell me that it is background activity on my pc or on my phone!!! I work from home and Windows notifies me before it downloads any updates which it has not during the period I used my 20 gigs and it disappeared after 6 days!! The reason I know that you are not giving us what we are paying for is because I am doing everything the same as I was when I was in Europe and my Windows 10 pc recorded that I consumed 36 gigs over a 30 day period doing video conference calls everyday for work and in addition to that the occasional video streaming. When I return to South Africa using the same computer and using the same websites in fact doing less video calls, I lose 20 gigs in 6 days!!! This is ****************!!!! I want my gigs back otherwise I'm going to the consumer complaints commission!!!!!!!!</p>
We have tried contacting you telephonically with no luck.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is ***7.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
We have tried contacting you telephonically with no luck.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is ***7.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
