JH
Jamie H

1 reviews | Active since Jul 2014

12 Mar 2016, 13:32

Telkom - WHAT THE HECK!!!!

Sorry for this response but the Telkom service technicians are a bunch of *********** idiots.<br> My slow and now dead line issue has been going on since the 24th of Feb<br> <br> [Support #908364]<br> Fault #'s 802CKW070316<br> Support #903746]<br> [Support #855104]<br> <br> And still the same questions. If any one ever bothered to read up on the numerous \Support numbers\" and \"fault numbers\" they would know that the issue is not on my side. The line goes direct from your ADSL cable into the back of my router, no phone, no filter splitter. Nothing but my router. And before you ask, my router is 100% in working order. <br> Every day i get a sms telling me my line has been restored, yet every day i get home to - NOTHINGS WORKING.<br> <br> ***<br> <br> GET A TECHNICIAN TO CALL ME!!! Available 24/7<br> <br> "

0
Replies (1)
Telkom
Telkom's reply12 Mar 2016, 13:51
Official
Hello Jamie H,

Thank you for making contact with us again

This response serves as confirmation that your query has been received and we will provide feedback soon.

We really do apologize for the delay.

Your reference number is: SM205925

Regards
Luleka
Telkom Social Media Team