jM
jenelle M

1 reviews | Active since Jun 2016

03 Jul 2019, 10:27

TELKOM-WHAT SERVICE? THERE IS NONE.

I no longer required a landline as I was having fibre installed. I gave notice on the 2nd of Jan 2019 but was advised I had to give a full calendar month. This I accepted and confirmed that my last day would be the 28th of February. Even though I have numerous reference numbers AND confirmation of me cancelling my landline online, I have an outstanding amount from February and no one is interested in addressing the issue.

I have to keep taking time out of my schedule to go into a store to resubmit the query and then wait endlessly while my bill continues to bear interest. SHOCKING SERVICE.

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