TELKOM WHAT ARE YOU DOING?????

First of all I needed my ADSL line and telephone line to be installed asap , I only get bad attitude , and when I asked for my date to be moved for installation because 30 days form now does not suite me at all. The lady on the phone even had the desincy to say it was a pleasure to talk to me , but It was not a pleasure at all.<br> <br> I run a business from home and need this lines installed by tomorrow I do not receive any feedback I would like to take this further to a higher department , I also asked to speak to a manager and she said I am not allowed to WHY???