Telkom, what an absolutely useless company!!! Regulator please assity

I recently purchased a 10 gig +10 gig All network data. I deliberately would stay up to use the 10 gig night surfer data between 00h01 and 06h59. To my complete surprise, my normal anytime data is used being up.

I have tried everything. Restarting my phone, switching my mobile data on and off, manually selecting the network...nothing works.

I have also called Telkom customer care SEVERAL times. Each consultant had a different story and none of their suggestions worked. It is absolutely frustrating and can't believe there is room for such pathetic company in South Africa.

I haven't dealt with such trash in my life, no wonder MTN and Vidocam continue to dominate the industry. Alternatives like Telkom are absolutely useless, why do you deceive into believing they have night surfer data and then still use their anytime data. Even when someone calls in, none of your consultants can assist. They give ****py suggestions and you to wait until midnight to see the suggestion was useless.

Using telkom and buying the 10 gig + 10 gig data option has been one of the most decisions I have made in my life. What an absolutely useless company!