Telkom. What a joke!

<p>My telkom number - ********** 994<br />ID number - ********** 330086<br /> <br />Contact number - ********** 851<br />Contact email - ********** /> <br />I have previously had the above number on contract with Telkom, we had a dispute at the beginning of the year last year of which my numbers along with my phones were blacklisted due to bad debt. During this time because of the disputed charges I request that my contract with Telkom be cancelled as I will not be paying the outstanding amount, and was told cancellation would not happen until I paid the outstanding amount. After alot of up and down a resolution was finally reached and the outstanding amount paid and cancellation of contract happened, as the contracted had been paid up, I was not sent any cancellation confirmation nor forms from Telkom and had not been bil**** by Telkom for the duration of the time that I had a dispute, and all the months after the payment was made until I asked for my number back on pre paid (September - January). I then recieved my numbers back from Telkom and a confirmation e-mail ( I will send this to you on a seperate email) that my numbers have been moved to pre-paid.<br /> <br />During all this time to date, remember that outstanding payment and completion of contract happened last year September, I have had my phone (IMEI ***) network blocked by Telkom and could not use it in fact I still can't use it. I have request a number of times to have it unblocked and have had it switched on for 3secs and blocked again, I still have no service and don't owe you a cent. Today I went into Telkom mobile again to maybe find out will I ever have the phone that I have ages (last September) paid for working again, to be told I have an amount of R2000 that I am owing on a contract that was open last month for me by Patricia Mokoena. I have never seen nor spoken to this individual in fact I don't know her from a bar of soap, all I had requested was for my number to be switched back on and moved to pre paid of which I had confirmation from Muneebah (Adderley Str, Cpt - email to follow) that my numbers are now active and are on prepaid. I have never recieved confirmation that I am on contract with you still at all and still have my phone that I have paid for remember not working for over a year now.<br /> <br />It has been 5 months now since I paid off my last contract and still don't have a device working of all the devices I have with you, nor did I recieve during those month any bill from you saying that I am on a new contract, why is it then after fighting to get my numbers back on prepaid that I now have a bill generated for February. Why was I not charged from September to date if my contract continued after it ended in October.<br /> <br />I am absolutely disgusted by this organisation and the customer service or rather lack of that you show. I will be taking this matter further by firstly contacting the omdusdman - of which the number you gave me Thobela does not even exist, but being in the same industry I will source myself. Further to this I will be logging a review on Hello Peter and consulting again with the civil courts to try to find a way to have Telkom pay for this, as I feel the contract opened in my name of late is *****ulant and ******** to say the least.<br /> <br />My requests is that the suppossed amount that is now in dispute of +- R2000 be put in dispute and no bill be sent to me nor any amounts deducted from my bank account as this will only escalate the problem that you have and I am willing to do all I can to get some kind of compensation for all this mess you have caused, the least being bank charges for failed debit orders, because I can tell you now you will not be getting a cent from me for a *****ulant account that your sales agents open to recieve commision. Secondly I would like the TranUnion default your have in my name to be removed and the devices that I have paid for and now fully own be released and the network block put on them removed.</p>