Telkom what a gr8 service......NOT!

reported an error on my ADSL Line to telkom via the agent chat, according to telkom the line is suspended by the competent people cannot tell me why as the account isnt in arrears so the operator Alicia Ndaba decided to just drop the chat when i asked how i can cancel the line with telkom to move it to Mweb as any private company is hands down better than this brilliant government entity! Great Work Telkom!!!!!