Telkom Wesgate Mall has the worst servise ever

Hi,

I bought a phone at Telkom Westgate Mall in March 2017. The contract package was supposed to come with a phone and a tablet however the tablet I did not get and I have been running around to try get answers, to no avail.

Three months down the line the phone decided to stop working. I took it in for repairs and was scheduled to collect within 2 weeks.

I then decided to go check on how far they were with the phone, only to find out the store was closed for renovation. There was only a note that the store will be reopening on 1 September 2017.

I called the call center several times and no one could help me, I logged call after call and still nothing to this day.

It is now the end of September and I have been paying for a device(s) I don't have.