Telkom: were service and competent staff is non-existent

Good day, your telkom online fault report still not working, waiting to cancel this line ********** 233 for more than a month now (cant link the account to the online telkom portal, phoned many times but no one could help me). ********** 090 is noisy but could not report the fault online. Tried to link ********** 071 to my online portal but it cant link no matter how many times i check the details on my account telkom sent me. Also asked for telkom to swap ********** 705 and ********** 324 to FLLA 3 weeks ago was told hey will contact me in 48 hours they never did ref# ********** 263 and ref#AI ********** and also reported ********** 071 as a fault but was never visited or contacted by telkom in over a month so asked for a revised bill, telkom said they can only do that one the fault is complete, later on i phoned and they said the fault is closed without someone coming to me to fix it or letting me know the line is fixed (which it still is not) and yet not received the revised bill from telkom. and I had a ASDL service with telkom when i was living in centurion but when i moved i gave my month notice in August and paid my additional month in September but telkom just kept on running the stop order so got a hold of someone in December that helped me stop the stop order from running for a service i am not even getting, and all was fine for Jan and Feb but now they started taking the order again how can telkom just continue to take money for a service i cancelled?