TELKOM WEAKEDNESS IN SUPPORT

Telkom might be cheaper in data bundle BUT VERY weaker in support ,Telkom your telephonic support system with agents assistance are horrible. From my 1st encounter with your agent in Durban , Refilwe under management of Brenda ,was a total distaste in business,with promises to attend to my complain in 72hours and till date I'm waiting. I was forced to load new data again and again right after loading it it got depleted.

Again the same encounter with your branch in Johannesburg with David Tshaballa under the management of Mr. Bongumusa Si***ane on a call made on 14April 2018 at 14:30 with regards to this continues matter. Of my data lost.

My data is turn off,My cell have no software updates running, my S8 taken to Samsung to assure no updates run automatically. Each time I load 2gig of data it will immidiatly deplete.

Request to be catered with a call reference no was denied ,request to talk with authority "management" was denied. Help me where or how do we than get support or get a higher voice to lay our complains too.

Being told by Telkom agents that its NOT Vodacom make one regret moving from Vodacom.