TELKOM WE HATE BEING YOUR CLIENT

I have had endless pain with telkom, since we moved our line at the beginning of the year. We got disconnected due to an disconnect inside of telkom and their processes. It took me 2 full weeks of phone calls, emails, to everyone, consumer protection act never even responded. It all started with use trying for nearly 3 full months to cancel our month to month adsl service, to move to another provider. Were unable, eventually out of sheer exhaustion and desperation, we were bul**** into a 24 month contract as it would cost us less than our month to month. BIG MISTAKE! as soon as we moved house and our line the problems started. WEre disconnected because someone didn't close the job, and they disconnected out service. after tow weeks, we were almost in a psyche ward, we were reconnected, no apology nothing. We then had fiber rolled out in our area. We were informed we could MIGRATE to fiber, free, as telkom was proactively migrating all adsl users free. we took this up, we got fiber installed after another month of back and forth and pain! SO now, month after using this wonderful fiber, we are slapped with a new line installation(meant to be a migration), and adsl cost as well as fiber, and installation cost on top of that. We have now got a bill of R2500, recently reduced to R2200 after many escalations. We were disconnected last week for 5 days, before the account was even due, many arguments and pillar to posts, we go back on line. we have been called twice in the last 2 months offering free migration. But we are being force to pay all these additional costs as well. Needless to say,w e don't have an additional R1400 in our monthly budget to pay all these costs were meant to get free of charge! I have spoken with the person Yusra Ismail, who has tried to help, and who initiated the NEW LINE(meant to be a migration), but we are still expected to pay this bill by 5 Aug. Expecting be disconnected again... I would like to know if it's possible to cancel my contract based on all these **** service experiences, or if there is some legal route i can take, that won't cost me money, although if i have to pay money, i would rather pay a lawyer to help me get out of this contract than pay these telkom ***********s...