Telkom- we dont value customers

2 weeks ago i went into a telkom store to apply for a laptop and it was approved. When the consultant kuli was trying to invoice it out it was not allowing her to and then she realised that the laptop had no deal code. She asked me to go home and by 3 she would call me to come fetch it but i received no correspondence from her. I then went into telkom last monday to query this and asked to speak to the manager who was not very concerned. He told me kuli is coming in later and she would sort it out and contact me but still no one bothered. I even sent 2 emails to ********** and to date i did not even receive any feedback from him. Its not the first time that i have been having an issue with telkom. The service gets worse as each day goes by. I definately am going to be putting an article in the daily news about telkom and their pathetic service so people know the staff dont care about customers and the service is pathetic.