Telkom waya waya

<p>I am a waya waya telkom prepaid customer. I have had endless problems with telkom and our line has constantly had problem and is always done, We always call telkom to come fix the line and after a few days the line is down again. I heard about the new waya waya phones that telkom was offering so decided to get that. We went to telkom at pavilion a few times and was told there was no stock. Please bear in mind that the lines there were also very long. The final time we went the guy took my details down and said that he would put me on the waiting list. To date i have not received a call from them. Our line was not working and we were unable to load airtime. I have a voucher for R 200 for prepaid airtime which I bought from Pick n pay and am unable to load it. I have called telkom 10210 over a number of times and was advised that they could not assist me with loading airtime as there is a fault with the line. Accounts also said there wasnt a problem. Now we are getting a message saying my account is invalid. I am frustarted as I believe Telkom has suspended my prepaid line for not loading airtime on time. Now I am sitting with a R 200 loss for airtime which I am unable to use and also do not have a line to dial out calls. I just need my line to be reactivated so that I can make calls. I am tired of calling technical support and accounts and faults as no one can tell me what to do or what is actually the problem. Please can someone assist as I am tired and frustrated of getting the run around.</p>