TELKOM : WATCH OUT CONSUMERS, THEY DONT CARE ABOUT YOU

This is unacceptable conduct from Telkom. This is a horrible experience. Telkom does not take care of its loyal customers. I have called Telkom various times for customer service and they have never said theres problem. They helped me multiple times with things like Data setting etc so I don't understand understand why I cant get a an ITC number so that I can get my phone replaced by insurance. I will be stuck without an expensive phone and they will let someone else continue using my lost expensive phone. They let ********* continue using and therefore TELKOM is encouraging this behaviour and is in cohoots with them. I dont understand why they its suddenly my problem that their own promoters did not rica the simcard . Telkom guys didnt do their jobs and the consumer must suffer instead of them and *********. I was dealing with the Telkom Branch Mall of Africa, the manager is Emilia Monyai. My number is *** since apparently I dont have a telkom number and I cannot even get it ricad cos its apparently not my number so I have lost the number and the phone. .