1 reviews | Active since Aug 2010
Telkom wastes our time and doesn't deliver goods
I have spent hours in the Telkom Musgrave shop trying to collect. One and a half hours of my Saturday standing in Telkom to try and resolve, just to get my username and password. <br> <br> Signed up for a premium VDSL with XBox One, Games, 50GB Data, MiFi, 2x Mobile SIM, 5x Data SIMs. <br> <br> Now nearing 2 months and I still did not have my username and password, XBox One, or Telkom Mobile call bundle or bundled WiFi as requested. <br> <br> I was told the XBox One and games was never delivered and I should take the Xbox 360 because it could be upgraded. *******!<br> <br> Telkom has billed me and has been paid but have not delivered, in spite of 2 lengthy visits plus multiple calls.<br> <br> Telkom has failed to supply:<br> 1) ADSL username and password<br> 2) Xbox One<br> 3) Multiple Xbox One Games<br> 4) Call bundle associated with the Mobile SIM (200min AnyNet Mobile, 100min TelkomMobile, 100min Telkom Landline<br> 5) Reliable Mobile Service (numerous calls to Telkom 180). Repeated NoService on my iPhone 5s... When the phone enters NoService, the phone does not revert back and find the Telkom network again but all calls sent to voicemail.<br> 6) 10GB bundled WiFi data on SIMs not connect to TelkomConnect<br> <br> This is ********** service.
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Launa
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
