SZ
Saffer72 ZA
1 reviews | Active since Mar 2009
16 May 2016, 09:03
Telkom wasted my Sunday morning
<p>They gave me incorrect information, didn't want to give me the bundle I wanted (for no good reason), and eventually didn't have the device I wanted. On top of the monumental waste of time, having to pay for the parking at the mall was adding insult to injury...</p>
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Saffer72 ZA's updateReviewer Update
17 May 2016, 12:32It seems now too that even though I'm taking out a new LTE bundle (24 month contract) with them, they still want to charge me for a notice period on my old ADSL bundle that I'm cancelling. I'm moving to LTE because my ADSL modem is broken, and so rather than replace it. I'm changing technology instead. The thing is, I'm not able to use the ADSL service becuase of the broken modem, but they still insist on charging me during the notice period. I've lodged a dispute - let's see what comes of that (who knows when I'll get feedback on that).
SZ
Saffer72 ZA's update17 May 2016, 12:32
Reviewer Update
It seems now too that even though I'm taking out a new LTE bundle (24 month contract) with them, they still want to charge me for a notice period on my old ADSL bundle that I'm cancelling. I'm moving to LTE because my ADSL modem is broken, and so rather than replace it. I'm changing technology instead. The thing is, I'm not able to use the ADSL service becuase of the broken modem, but they still insist on charging me during the notice period. I've lodged a dispute - let's see what comes of that (who knows when I'll get feedback on that).