AL
Alan L
1 reviews | Active since Dec 2015
17 Dec 2015, 20:05
Telkom- waste of time.
Again, referring to 905CRK111215.<br> The technician does a temporary fix last week. States that the telephone cable should be replaced this week.<br> Yeh! Right.<br> Received an sms on Tuesday this week stating that the line has been re tested and found to be free of defects. Reply with @W if working or @F if there is still a fault. Rep**** with @F. To date no response.<br> Rained this evening. Guess what? Line is down again.<br> Well done Telkom you're certainly on the ball aren't you?<br>
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Replies (1)Telkom's replyOfficial
17 Dec 2015, 20:50Hello albundi,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM177621 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM177621 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply17 Dec 2015, 20:50
Official
Hello albundi,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM177621 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM177621 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
