Telkom: Wants payment on none ACTIVATED ccount

Hi,

In December 2019 I opted for internet connection (Blackfriday deal). The sales agent stated once installed I must go online and activate my account. December came and went, and nothing. No installation. Then January. Still nothing. (But then I gave up) Then in end of February 2020, they finally came and made the necessary connection in February 2020. Due to a lack of tech support in our region.

After installation a sales agent called again and enquired if the connection/cables was installed. I said yes and our called ended. I then received a back dated bill more then R2000. I never went online to activate my account. The outstanding bill grow to more then R3000 and then reverted back to more then R2000. (Which really confused me)

Now I keep on getting calls from them asking when am I gonna pay. (For something I never used or went online to activate my account) they keep on referring me to the fact that its line rental. BUT I NEVER ACTIVATED MY ACCOUNT. The account is now at more than R5000 and keeps accumulating each month. Yet, I NEVER ACTIVATED MY ACCOUNT.

My question is why should I pay for something I never used or ACTIVATED!! Maybe the installation fees I could understand, but line rental FOR WHAT!!