1 reviews | Active since Jun 2014
Telkom - Waiting fro refund for 5 months!
<p>I have a credit with Telkom for R589. I have always been ahead with my payemnts, Telkom has never had to ask me for money. I have been on the phone with consultants, writren emails, visitied the Telkom store 3 X, filled out all the documents, emailed proof of bank account and ID documents as required and personally asked one of the staff to handle my query. I AM STILL WAITING FOR MY REFUND FOR 5 MONTHS? Why should I have to beg for money that is mine. Please telkom, I just want my credit refunded to me!!!! </p>
Ref: AI **********
Dear Telkom.
It has been another month and still no refund of my credit!
I had someone call me and promise that we will receive the money as soon as I email proof (bank statements) which I have done – To prove no money was deposited from Telkom. ONE MONTH LATER - STILL NO REFUND!!!
Why must I beg and have to send several emails waste my time visiting the Telkom branches and do someone else’s job - WHEN IT IS MY MONEY THAT I AM BEGGING FOR 6 MONTHS!!!!
The bad thing is, the credit is there because I was always ahead of my payments - clients like this you should give great service too! The service is terrible and in my eyes YOU ARE *****ING FROM YOUR CLIENTS!!!
Once again PLEASE refund the monies that is owed to me at the earliest!!
If Telkom cares anything for their clients they will treat this with urgency!!!! 6 MONTHS IS NOT ACCEPTABLE!!!!!
My review is very intense… but after all this time I have run out of patience!!!!
Ref: AI **********
Dear Telkom.
It has been another month and still no refund of my credit!
I had someone call me and promise that we will receive the money as soon as I email proof (bank statements) which I have done – To prove no money was deposited from Telkom. ONE MONTH LATER - STILL NO REFUND!!!
Why must I beg and have to send several emails waste my time visiting the Telkom branches and do someone else’s job - WHEN IT IS MY MONEY THAT I AM BEGGING FOR 6 MONTHS!!!!
The bad thing is, the credit is there because I was always ahead of my payments - clients like this you should give great service too! The service is terrible and in my eyes YOU ARE *****ING FROM YOUR CLIENTS!!!
Once again PLEASE refund the monies that is owed to me at the earliest!!
If Telkom cares anything for their clients they will treat this with urgency!!!! 6 MONTHS IS NOT ACCEPTABLE!!!!!
My review is very intense… but after all this time I have run out of patience!!!!