Telkom vs its Customers

Telkom, it would seem, has a vigorous hunger for conflict with its own customers. An us vs you motive. The only glimpse of service comes in the form of attempts to save their image. i.e apologies and let's sort this out on Hello Peter. I have been threatened with termination of service, with a letter signed by The National Credit Manager. This is due to non payment on my part. Non payment, that was causes by telkom not heading my request of having their due amount debited from my account. I called in to not only make payment arrangements, but also to request a recording from them, including me stating when the debit could be charged on my account. I comp**** with the instruction from the consultant I spoke with, who told me I had to pay 40% to restore my service. When that didn't materialise, I was told that that only app**** for clients with up to date accounta. Opposing information that prevented me from settling the account. In the letter in question, is the strong statement, "amount has to date not yet been paid despite numerous demands for payment." Please see bellow, the NUMEROUS demands they made as well as their source.

1)Your account for customer ********* has been suspended due to Collection

Souce - sms. ********** 380

1 notice from a number I, at the time, thought was a dubious **** attempt. After these NUMEROUS demands, I am threatened with termination of service.

Not so sure if splitting from this tarnished company, is indeed a threat though.