Telkom VS Eskom - SA's Star ************

Since 2012, when I had a land line & adsl installed by Telkom, I have experienced an excruciating amount of hours&wasted energy on making a monthly visit to my local telkom office. I have changed my router 5 times to date, with a frightening file of faults and disputes logged on my accounts. I have been charged for speed &data upgrades which were not active for months at a time, With each fault log, i had a slow&unacceptable customer service delivery of the disputes, with frustrating refunds/ responses from your offices. The extra expenses I have incurred due to lack of service from your network provider are despicable. I have been overcharged more than once, I am still awaiting my total refunds to date! My account was suspended due to an apparent \usage abuse"of 180GB. After many requests"